Frequently Asked Questions
Please reach us at jw@shop.net if you cannot find an answer to your question.
What is a DTF transfer?
DTF, is otherwise known as Direct To Film. This pricing technique involves printing any design and color directly onto a film and then transferring it to any material such as cotton, polyster and linen with a sample 6 second heat press.
What is the minimum I can order?
No Minimus! Whether you need 1 or 100,000 we can do it!
What kind of press do i need?
You can use the iron you have lying around your house or an industrial level heat press or anything in between. Learn more on our How to Press page.
What sizes are available?
We have sizes from 2″ X 2″ to 24″ X 20 feet”
How do transfers hold up in the wash?
We have vigorously tested out transfers on a variety of garments and found out transfers to be very durable.
How quick can i get my order?
Expedited orders ship within 24-48 hours. We also offer same day if ordered before 10 am PST
What file format should my artwork be?
Transparent png
What is your refund policy?
We stand behind our work so if you have any issues with your transfers at all contact us and we’ll be sure to make sure we solve whatever issue you might have